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Came back from living in Tonga for 5 years, forgot my g-mail…

Customer Question
Came back from living...

Came back from living in Tonga for 5 years, forgot my g-mail password, need to update my phone number and get my e-mails on my Verison phone line

Technician's Assistant: How long have you had this issue with your Gmail account?

Since I came back in August

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

I can get the e-mails on my laptop, but can't get them on the phone.

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

My computor is no problem. I need to update my new US phone number so I can get e-mails on my phone. I forgot my password.

Submitted: 9 months ago.Category: Computer
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Answered in 1 minute by:
11/19/2017
Tech Support Specialist: Josh, Support Specialist replied 9 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,237
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 9 months ago

Unfortunately, you cannot update information on the account without access to the account.

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