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Skype does not recognize my password. Checking. Alternate…

Customer Question
Skype does not recognize...

Skype does not recognize my password

Technician's Assistant: When did you last reset your username and password?

Checking

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Alternate lap top - regular in shop

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

Nothing yet, trying to access aol - but this laptop does not have aol gold

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just want to read email and manage Skype communications

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
11/19/2017
Tech Support Specialist: Josh, Support Specialist replied 8 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,939
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 8 months ago

What is the username on file with Skype?

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