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Hi, Welcome to JustAnswer support, thank you for utilizing our service.I will be assisting you today.Having trouble with windows 10 computer?What troubleshooting have you tried?
you want to hard reset windows 10 or do a factory reset with computer manufacturer settings?
Let me knnow the make/model of the computer i will give you factory reset steps for you to follow.
is it a gaming laptop?
are you currently on the windows desktop screen?
Reset this PC in Windows 10. To get started, go to Settings > Update & Security > Recovery. Then click the Get started button under the Reset this PC section. Then you will have two options: Keep your files or remove everything — settings, files, apps select remove everything and proceed with the pc reset steps.
My priority is 100% customer satisfaction, if you are unable to follow any given steps please don't worry, click on View response/reply button and post me a reply i will continue in assisting you further.
let me know if you find any problem following the steps.