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My gmail messages are not appearing on my windows page .To…

Customer Question
My gmail messages are...

My gmail messages are not appearing on my windows page .To view I have to go to explorer please explain

Technician's Assistant: How long have you had this issue with your Gmail account?

I had this when I first changed my address and then it came right but in the last week this has happened again.

Technician's Assistant: What's the brand/model of your computer?

H P

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

Approx 2 years ago @#nd hand from PB Tech. Ido not understand computers very well I basically use it for emails and the odd game

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
11/19/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 40,845
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Customer reply replied 8 months ago
no error a message comes on my screen that the server was unable to send gmail either a fault at email or inactivity
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

Can you try to delete / re-add the gmail account?

Please type at the box below, then click on the Send button below to communicate with me. Thank you.

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

Do you use the program called Mail, or Outlook, or Thunderbird, etc.?

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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