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I need to find out what my password is: I'm making a file…

Customer Question
I need to...

I need to find out what my password *****: I'm making a file for all of my passwords, and can't remember what it is for Apple. Would you be able to help me find out what it is?

Technician's Assistant: What's the model and Operating System (OS) of your Apple?

I think it is a 6 or 7, I'm not sure.

Technician's Assistant: When did you purchase your Apple? What troubleshooting have you tried?

I bought it last year after moving down here to Florida.

Submitted: 8 months ago.Category: Computer
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Answered in 3 minutes by:
11/19/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 40,834
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Is it Apple ID account password ***** something else

Is your iPhone currently working?

Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please reply at the box below. Thank you,

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Customer reply replied 8 months ago
Apple ID password, Yes, my phone is working now. I believe I have 10
Customer reply replied 8 months ago
No, I live on SS and really can't afford to pay that much money but, Thank You.
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

Have you tried the Forgot password ***** at the apple website?

How about with a small amount as shown for direct remote support?

Please reply at the box below. Thank you,

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

http://tinyurl.com/y77t28c6
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

It looks like you are not there. We can schedule another time.

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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