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Was updating when done mouse doesn't work. Dell Latitude…

Customer Question
Was updating when done...

Was updating when done mouse doesn't work

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Dell Latitude E5500 windows 10

Technician's Assistant: When did you purchase your Dell? What troubleshooting have you tried?

Have had it 6 years with out mouse Ican't do anything

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
11/18/2017
Tech Support Specialist: Sudipto, Hardware Engineer replied 7 months ago
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 6,113
Experience: Certificate Course In Computer Maintenance
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

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Customer reply replied 7 months ago
I'm waiting
Customer reply replied 7 months ago
no secure connect
Tech Support Specialist: Sudipto, Hardware Engineer replied 7 months ago

I am extremely sorry for the late reply, do you use a external mouse with the laptop?

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Customer reply replied 7 months ago
I want my money back Thanks
Tech Support Specialist: Sudipto, Hardware Engineer replied 7 months ago

Remote support is an optional service, if you do not want to use it then, just ignore it, as simple as that.

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Customer reply replied 7 months ago
I want my money back
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