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How do you get rid of a hacker. Dell 2 year old desk top.

Customer Question
How do you get...

How do you get rid of a hacker

Technician's Assistant: What's the make/model of your device? How old is it?

Dell 2 year old desk top

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

The last 6 weeks. I have tried to reinstall the operating system and he comes back and screws it up. I went back to like new and he comes back. Now the compyter will not even boot up. It just runs and runs. I cannot shut it down except by pulling the power plug.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Is there a charge for this service?

Technician's Assistant: You just pay a $5 deposit now and the rest only when you get a reply from the Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.

Do you have peoplt that make house calls?

Submitted: 9 months ago.Category: Computer
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Answered in 23 hours by:
11/19/2017
Tech Support Specialist: Jeffrey B,
 replied 9 months ago
Jeffrey B
Category: Computer
Satisfied Customers: 1,035
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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