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Right monitor has ceased to operate on my Window 10 based…

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Right monitor has ceased to...
Right monitor has ceased to operate on my Window 10 based system. Physical cabling has been checked an is firmly connected.
Submitted: 7 months ago.Category: Computer
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Answered in 15 minutes by:
11/18/2017
Tech Support Specialist: Byron, Computer Support Specialist replied 7 months ago
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,347
Experience: CCNA, A+, MCSE with over 12 years experience.
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Hi. My name is***** you for your question and the opportunity to assist.

Please right-click on an empty area of the Windows desktop and select Display Settings.

On the page that opens, do you see two monitors showing?

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Customer reply replied 7 months ago
I do not see two monitors. I see a window called DISPLAY on the first monitors. There is no drop down there that lets me select a second monitor.
Customer reply replied 7 months ago
Does this message mean that you cannot contect to me remotely? Why not?
Customer reply replied 7 months ago
Second try: Does this message mean that you cannot contect to me remotely? Why not?
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