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I purchase a GEFORCE 1070 founders edition and now it

Customer Question
Hi I purchase a...

Hi I purchase a GEFORCE 1070 founders edition and now it stopped working

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Linux os

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

Purchased 10/24/17 I tried to connect my rig but it wont start when the gpu was connected

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I just to a return RMA

Submitted: 8 months ago.Category: Computer
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Customer reply replied 8 months ago
I just want to return a defective product GeForce gtx 1070 that I got from nvidia online store c/o Digital River Inc purchase order :***********01
Answered in 17 minutes by:
11/18/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 8 months ago
Since yesterday
Customer reply replied 8 months ago
No I don’t want this service I just need an RMA
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

You will need to contact NVidia

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Customer reply replied 8 months ago
Ok
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Did you think we were nvidia?

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Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

OK don't worry I will flag this as completed.

Do you need any more help?

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Customer reply replied 8 months ago
Do you their customer support #
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Yes, it's here: http://nvidia.custhelp.com/app/graphics_card/

You can also use the live chat that will be easier.

Note: Can you please rate me at the top so I am credited with my time, 5/5 gives me most credit and would be much appreciated. Thanks.

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Customer reply replied 8 months ago
Thanks Kris
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago

Note: Can you please rate me at the top so I am credited with my time, 5/5 gives me most credit and would be much appreciated. Thanks.

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