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My email Inbox hasn't received any messages since Wed.

Customer Question
My email Inbox hasn't...

My email Inbox hasn't received any messages since Wed. morning, Nov. 15. The "mail activity" icon has indicated lots of activity, but nothing shows on my screen.

Technician's Assistant: What's the make and model of your machine? And how long has the screen been an issue?

Macbook MB2.0 AL/2G/160/SD s/n

Technician's Assistant: Have you installed any updates recently?

Purchased Nov. 2008

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Computer sends messages successfully but will not receive

Submitted: 8 months ago.Category: Computer
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Answered in 2 hours by:
11/18/2017
Tech Support Specialist: Josh, Support Specialist replied 8 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,203
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 8 months ago

Do you have the issue after restarting your computer?

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