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I signed out of my grandson account by accident and it has a…

Customer Question
I signed out of...

I signed out of my grandson account by accident and it has a old cell phone number we can'

Technician's Assistant: Have you contacted anyone about your account?

Can't use and don't remember account

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

I bypower is his computer

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

Last Christmas and we have tired emails and the only phone number that was put on the account was a old cell number

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just need his password ***** he is heart broken that I messed it up

Submitted: 8 months ago.Category: Computer
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Answered in 4 hours by:
11/18/2017
Tech Support Specialist: Pete, Computer Engineer replied 8 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,334
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 8 months ago

What type of account is it?

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Customer reply replied 7 months ago
Sorry I don't need any help was a mistake that I am paying for sorry
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

Ok, let me know if I can be of any further assistance at all.

Best,

Pete.

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