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I have just down loaded a $50.00 recharge onto my I pad and…

Customer Question
I have just down...

I have just down loaded a $50.00 recharge onto my I pad and it won’t down load

Technician's Assistant: How old is your iPad, and what model are you using?

I have just tried to download a yearly$50 Mobil data but it’s telling me it’s the wrong number

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

It’s an Apple ipad

Technician's Assistant: When did you purchase your Apple? What troubleshooting have you tried?

I have had this iPad for 5-6yrs

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I’m just trying to recharge with Mobil yearly data

Submitted: 8 months ago.Category: Computer
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Answered in 6 hours by:
11/18/2017
Tech Support Specialist: Pete, Computer Engineer replied 8 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,353
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 8 months ago

Check your balance again now and let me know if the $50 is showing ok?

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