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Absolutely nothing,can't login to my new modem. Nothing

Customer Question
Absolutely nothing,can't login to...

Absolutely nothing,can't login to my new modem

Technician's Assistant: Have you tried having password ***** directions emailed to you?

Nothing works,just goes round in circles,don't know my original Optus username

Technician's Assistant: Have you installed any updates recently?

No,only had modem for couple of days

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just want it towork

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
11/18/2017
Tech Support Specialist: Damian Costa, Computer Hardware Engineer replied 8 months ago
Damian Costa
Damian Costa, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 226
Experience: Owner at Total Service Computers
Verified

Hi...My name is ***** ***** a veteran technician expert with over 20yrs of experience...I have more questions first before we begin

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Tech Support Specialist: Damian Costa, Computer Hardware Engineer replied 8 months ago

Did it ever work?

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