Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

Mxxx Cxxx here. Pc win 10. Pc recently updated with a

Hi Mxxx Cxxx here. ...

Hi Mxxx Cxxx here.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Pc win 10

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

Pc recently updated with a solidstate HD after a crash. only problem is I cannot hear music from Linein using Realtek audio Manager. Drivers are updated. just not sure how to select the linein jack. I know the input is there.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

What is the cost?

Technician's Assistant: You just pay a $5 deposit now and the rest only when you get a reply from the Computer Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.

Will I know the cost before we get started?

Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
11/18/2017
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,373
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good afternoon/evening!...My name is ***** ***** I look forward to helping you. What would you like resolved today?

Please be as detailed as possible so I can help you the best way possible. Thanks!

Ask Your Own Computer Question

The cost would be approximately $40 USD I believe, but you'd have to follow up with customer service to get an exact amount. Let me know how you'd like me to proceed

Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,373
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified
Specialist Sean S. and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 9 months ago
Is that 40 plus the membership fee? What is a question? A problem to resolve or a “question”

For the question. http://www.justanswer.com/remotedesktop/join.aspx?Session=605c4ae9-e9bb-4009-b514-6b4dadeb6ff8

^^ Thank you. Please go to this link and follow all the prompts and I'll be connected then. Please let me know

if we're not connected within 5 minutes. Thanks!

Ask Your Own Computer Question

Hi Marvin....please let me know when you're back online and we can get reconnected and finish where we left off at

Ask Your Own Computer Question
Customer reply replied 9 months ago
I'm here Sorry I could not naviate your software.

That's okay. Are you ready to continue with the troubleshooting steps?

Ask Your Own Computer Question

Okay. Please give me a minute to get the remote connection link set up again

Ask Your Own Computer Question
Customer reply replied 9 months ago
ok
Customer reply replied 9 months ago
I shut down; restarted; opened Sound Forge and tried it, No joy. Installed the other driver; shut down; restarted and tested again. No joy. As I said earlier, I can't hear the LineIn input out of the speakers.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Specialist Sean S. Your Own Question
Specialist Sean S.
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,373
1,373 Satisfied Customers
Experience: 15+ years IT experience. A+, Net+, Security+ certified

Specialist Sean S. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My headphone doesn't work; not sure why. Stopped working a
My headphone jack doesn't work; not sure why. JA: What kind of computer do you have? Customer: hi Pearl JA: Have you installed any updates recently? Customer: yes; stopped working a few months ago JA:… read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
I have a Gateway Laptop that i have went frm Win XP Media Center
I have a Gateway Laptop that i have went frm Win XP Media Center Edition 2005 to Win XP Pro. and i can't get the Audio Drive to load. I have gone to Gateway Website and download the driver and searche… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I have a new-ish Lenovo H520 with realtek hd audio. However,
I have a new-ish Lenovo H520 with realtek hd audio. However, I can't seem to find a way of setting it to a digital output, so that it can be connected to a DAC (digital audio converter). I want to be … read more
jstinehelfer
jstinehelfer
IT Administrator/Election Technician
High School or GED
174 satisfied customers
Ive lost the sound on my computer. I had gone to mana
I've lost the sound on my computer. I had gone to manage my add ons (because I was getting redirected when I used search engines) and disabled some of the more shady ones. When I lost the sound I enab… read more
Jim Clark
Jim Clark
Web Developer/Database Designer
Bachelor\u0027s Degree
273 satisfied customers
I can no longer hear sound when playing a music video over
I can no longer hear sound when playing a music video over the internet. flashplayer 10 is being used. I have no windows default sounds either. I have XP and this started after I took it in for repair… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Would like to watch streaming netflix movies on Toshiba HD
Would like to watch streaming netflix movies on Toshiba HD TV. Purchased cable on Amazon tha has VGA connector at each end and also has short audio jacks built into the VGA connectors. We can get the … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
i have a realtek ALC883 sound card and a vegas 2 motherboard
i have a realtek ALC883 sound card and a vegas 2 motherboard could you please let me know where to get and what driver is needed for my sound card , i've got 5.1 speakers and at the moment i can only … read more
Andreas
Andreas
Bachelor\u0027s Degree
27 satisfied customers
I need help with my computer sound card. I purchased an amplified
I need help with my computer sound card. I purchased an amplified mixer to convert my vinyl LP's to MP3 files using my computer. To do this I need to connect the mixer to my computer via the line in j… read more
Danh
Danh
Bachelor\u0027s Degree
949 satisfied customers
I need help with my computer sound card. I purchased an amplified
I need help with my computer sound card. I purchased an amplified mixer to convert my vinyl LP's to MP3 files using my computer. To do this I need to connect the mixer to my computer via the line in j… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I have a Gateway LX6810 with an AVerMedia PCIe combo sound
I have a Gateway LX6810 with an AVerMedia PCIe combo sound card. I cannot get audio when I plug in Digital speakers. I updated drivers from Gateway, verified the speakers work on another machine. Chea… read more
Peter
Peter
Vocational, Technical or Trade Scho
67 satisfied customers
my sony vaio VGN-BX6X1XN is approx 2 yrs old up until now i
my sony vaio VGN-BX6X1XN is approx 2 yrs old up until now i have not had the need to use the microphone. I have just started using skype. The internal mic initially worked temprementally but after a f… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Hi my sound on the pc does not work , alldrivers are installed
Hi my sound on the pc does not work , alldrivers are installed ,if I use the sound aplication there is sound but in control panel the sounds and audio devices shows ther is no dice installed ,in devic… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I am having a problem with my sound card currently that will
I am having a problem with my sound card currently that will not allow it to be the default sound card of my computer. Instead it is making a modem my main sound card. This modem does not exist. So ho… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I was away from my computer for 2 weeks and in that time my
I was away from my computer for 2 weeks and in that time my Skype ceased to work. I can get no voice input from this side and whilst I can hear the people on the other end of the line they cannot hear… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have been waiting for almost 3 hours and paid $15 to find
I have been waiting for almost 3 hours and paid $15 to find out why I cannot get any sound out of my new computer. I FINALLY GOT CUT OFF your web site. 3 Hours seems long enough to get a person on lin… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
On an acer aspire M3201 with Asus HDMI monitor with speakers,
On an acer aspire M3201 with Asus HDMI monitor with speakers, how do I get stand alone speakers to work instead of, or in addition to the monitor speakers?… read more
NeOh
NeOh
Software Engineer
Bachelor's Degree
682 satisfied customers
I have an HP Pavilion 1420N desktop computer that has lost
I have an HP Pavilion 1420N desktop computer that has lost it's sound. I have updated driver's,used system restre etc. , but cant get sound to wok. My speakers are powered by 1100 volts, they seem to … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I downloaded a new adobe premier elements 4.0 and it keeps ...
I downloaded a new adobe premier elements 4.0 and it keeps crashing on me after just a few button clicks in the program, now my sound on the speakers is silent.… read more
Claws224
Claws224
CIO
5,160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x