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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How can i retrieve my password. Thursday at the telstra shop

Customer Question

how can i retrieve my password
JA: When did you last reset your username and password?
Customer: thursday at the telstra shop at bondi junction
JA: Have you installed any updates recently?
Customer: no I went on a telstra mobile phone plan and the girl there sat with me and helped.IThey gave me a number and thenI changed it to my old password ***** they do not accept
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: Computer
Expert:  Josh replied 1 year ago.

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Customer: replied 1 year ago.
I have fixed the problem myself I put in the wrong user name could this be the end thanks all the same do I get my money back