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Sorry its not the computer its the broadband connection. Its…

Customer Question
Sorry its not the...

Sorry its not the computer its the broadband connection

Technician's Assistant: Have you tested the connections by doing a ping utility test?

Its working but I am trying to connect the telephone to the modem

Technician's Assistant: Have you installed any updates recently?

No not as far as I know

Submitted: 8 months ago.Category: Computer
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Answered in 2 minutes by:
11/18/2017
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 8 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,372
Experience: 15+ years IT experience. A+, Net+, Security+ certified
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Good afternoon/evening!...My name is ***** ***** I look forward to helping you. What would you like resolved today?

Please be as detailed as possible so I can help you the best way possible. Thanks!

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