Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I would like to start using Skype again. Hp windows 7. I had…

Customer Question
I would like to...

I would like to start using Skype again

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Hp windows 7

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

I had to get a new password ***** Microsoft before Skype would connect

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have a new password ***** Microsoft Account. When I went to Skype on browser it said get in touch with Skype support

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
11/17/2017
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 8 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,205
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Computer Question
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 8 months ago

I'm sorry about the issue, May I start a secure remote assistance session with you so that I can better help you resolve this problem?

Ask Your Own Computer Question
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 8 months ago

Are you there please?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am trying to get my 88 year old mothers Skype subscription
I am trying to get my 88 year old mothers Skype subscription back as it was cancelled.She had to get new bank card and of course it had new number which you did not have so her Skype was cancelled … read more
Moses C
Moses C
Bsc
758 satisfied customers
I'm having real trouble getting into my Skype account under
I'm having real trouble getting into my Skype account under Windows 10. I've spent several hours on this and now the password ***** stuff is just making me crazy. I've changed by password ***** less t… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am unable to access my Skype account. Wants me to sign
I am unable to access my Skype account. Wants me to sign into my MS acccount. I have changed the password ***** and entered now 7 separate codes but once reset, MS will NOT accept the password! Very f… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I haven't used my Skype in a time. My Skype address is
I haven't used my Skype in a long time. My Skype address is margaret.needham9 My e-mail is***@******.*** When I tried to sign in to call my daughter in Baltimore, I used the password ***** had in an old folder. They said it was incorrect. They wanted my Microsoft number. I don't know that! Help, please! … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I can't get into Skype. Not that I know of. I have never had
I have never had a problem before. Just clicked on the icon and was in without a password.… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
TO OPEN A NEW ACCOUNT. THE SCREEN GOES GRAY WITH A BOUNCING
I AM TRYING TO OPEN A NEW ACCOUNT. THE SCREEN GOES GRAY WITH A BOUNCING ARROW AT THE BOTTOM CENTER OF THE SCREEN. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I haven't used skype in awhile and have tried changing
Hi I haven't used skype in awhile and have tried changing passwords and even user name. When I downloaded the new version and tried to create a new account it came up with my husbands account and user… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
993 satisfied customers
I have signed up for a Skype account on my daughter's tablet
Hi there, I have signed up for a Skype account on my daughter's tablet as it's already downloaded. I got on it and was messaging a family member when I got kicked out of it, said something like it had… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Count has been suspended. I don't know what I need to do.
Count has been suspended. I don't know what I need to do … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
This is a brand new computer and I had Skype installed. I
Hi, This is a brand new computer and I had Skype installed. I can sign in, but do not remember my password. I use Skype on my ipad. My problem is they ask for my Microsoft account number, do not know … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
Well the sustem downloaded the new version of windows 10,
well the sustem downloaded the new version of windows 10, and when I tried to open my skype chat program it said cant open or something to that meaning try again, so I did and it opened, but it wouldn… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
It had been rebooted and now asks for starter password. I
It had been rebooted and now asks for starter password. I put it in and not getting any where. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,323 satisfied customers
My computer crashed and when I try to access my e-mail it
My computer crashed and when I try to access my e-mail it will not recognize my outlook account … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I forgot my Skype password...tried setting new one (windows
I forgot my Skype password...tried setting new one (windows 10) and no luck....they give me a 7 digit # for Microsoft...but its not the 4 digit # for Skype. Argh! Thanks … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I am trying to sign into Skype but get nothing but. Can you
I am trying to sign into Skype but get nothing but crap. Can you help I have had skype for a long time … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Last week I received a notice stating my account would be
Last week I received a notice stating my account would be suspended since I hadn't used my $. I made a phone call with it thinking that would solve the issue. I think it is still an issue now; I canno… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I cannot get into my skype even when I ask for and use the
I cannot get into my skype even when I ask for and use the temporary password. Please help.… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
i have been a skype customer. my user name was sokolinsky1
i have been a skype customer. my user name was sokolinsky1 and my password XXXXX juke99 recently i had computer difficulties and had to reinstall windows; now i am unable to log on to skype. i have tr… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x