Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Can't log on to the internet using outlook. 2 day's approx.

Customer Question
Can't log on to...

Can't log on to the internet using outlook

Technician's Assistant: How long has this been an issue?

2 day's approx

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Windows

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

Approx. 3 yrs old. I have talk with ATT and they said my password ***** on their end and suggested it was a mircosoft problem.

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
11/17/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello. Thank you for your question. My name is ***** ***** I will do my best to assist you today.

Ask Your Own Computer Question
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago

Just to clarify, are you having this issue with the Microsoft Outlook program?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Bought a new inspirion 1/12/18. Used to have Microsoft 7
Hello andy, bought a new inspirion 1/12/18. Used to have Microsoft 7 with no problems browsing. After a few days got this one working then as of 2/12/18 it went bonkers. Takes minutes to connect to a … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
IT'S MY COMPURTER GOING DEAD AFTER ABOUT 5 MINUTES IN. acer
IT'S MY COMPURTER GOING DEAD AFTER ABOUT 5 MINUTES IN. … read more
Jonathan Lewey
Jonathan Lewey
Bachelors of Science in Network Security
1 satisfied customers
Can my old internet chats(yahoo messenger,windows live) be
Can my old internet chats(yahoo messenger,windows live) be retrieved in any way?I'm talking 2-3 yrs old here.I can't find them on my computer.… read more
Fixxer
Fixxer
Unit Manager
Bachelor\u0027s Degree
I get a dialog box saying enter network password and I do
I get a dialog box saying "enter network password" and I do not have one. It will not let me send any email, I suppose without this password. my server says "pop.sbcglobal.yahoo.com" Help! I really wa… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
2,152 satisfied customers
i have two gateway laptops that run the vista operating system.
i have two gateway laptops that run the vista operating system. was wondering if there was any free software that is good to download that can help clean up my computers and maybe make them run quicke… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Howdy ... Ive been at this site a few times this week trying
Howdy ... I've been at this site a few times this week trying to resolve an email problem, which still exists, yet I'm getting close to resolution (I think). For 5 yrs I was on 'dial-up' and used Outl… read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor\u0027s Degree
684 satisfied customers
i cannot receive some e-mails. ive talked to a tier one support
i cannot receive some e-mails. i've talked to a tier one support person and he said that all my settings seemed correct. he connected me to a chat person and she gave me this web site. the tier one pe… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I had cancelled my Internet service 2 years ago, got a yahoo
I had cancelled my Internet service 2 years ago, got a yahoo email address not realizing I would still have access to sbcglobal email addy. My yahoo email address, which I had changed everything to, g… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have an Acer Aspire One that I love! I recently changed
I have an Acer Aspire One that I love! I recently changed internet providers from Comcast to ATT. How do I set up my Acer now with the new email address and password? I can't get passed the first scre… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
2,152 satisfied customers
I have outlook 2002 and am operating Vista 32. Just switched
I have outlook 2002 and am operating Vista 32. Just switched to ATT as internet provider from Cox and now I can't send outgoing mail, but I can still receive. My e-mail is a company account. Any sugge… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
2,152 satisfied customers
I want to use outlook 2007 using an sbcglobal address as the
I want to use outlook 2007 using an sbcglobal address as the incoming server and verizon.net address and an outgoing server . Verizon is my ISP. I've been working with MS, Virison and Att for 3 1/2 da… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
We have ATT Uverse and were having problems with it this past
We have ATT Uverse and were having problems with it this past week. Since then we have been problems sending and receiving messages on Outlook Express. Can you help us?… read more
eyecue
eyecue
Vocational, Technical or Trade Scho
213 satisfied customers
i have just gone on broadband with talktalk. I have a talktalk
i have just gone on broadband with talktalk. I have a talktalk email address - [email protected] and email password XXXXX This works correctly both i/c ando/g. when I come to add other addresses on this … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I havent been able to get Outlook 2003 working since I transferred
I haven't been able to get Outlook 2003 working since I transferred my att account from worldnet.att.net to att.net. I use Verizon DSL, but I also still have my att dial up account and email which I l… read more
Julio
Julio
Bachelor\u0027s Degree
394 satisfied customers
I have been talking to ATT support center about the problem
I have been talking to ATT support center about the problem with my computer and they could not help me and suggested I go to support +, however I can't get thru by phone. I am a winter Texan so only … read more
Ryan Conlon
Ryan Conlon
Lan Technician 4
Vocational, Technical or Trade Scho
2 satisfied customers
I moved and set up our account with ATT which I had at the
I moved and set up our account with ATT which I had at the prior address. I use outlook express for emails and can recive emails but get error codes when I try to send out emails… read more
Qin Xia
Qin Xia
Master\u0027s Degree
922 satisfied customers
For many years, Ive been managing my AT&T Worldnet email with
For many years, I've been managing my AT&T Worldnet email with Eudora 5.1. I also access this email from a different ISP (also for many years). A few weeks ago, I started noticing that it was not pick… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
I can receive, but cant send e-mail using Outlook Express
I can receive, but can't send e-mail using Outlook Express from one of my computers. When I click on send, I get an hour glass, but nothing happens. After a short period, I see "Not Responding on the … read more
Qin Xia
Qin Xia
Master\u0027s Degree
922 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x