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Cannot download itunes. Hp intel core i 5pavillion. I cannot…

Customer Question
Cannot download itunes Technician's...

Cannot download itunes

Technician's Assistant: What kind of computer do you have?

Hp intel core i 5pavillion

Technician's Assistant: Have you installed any updates recently?

I cannot too

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Yes i always get message to update windows but once i click on windows updated it cannot finish the udated

Submitted: 8 months ago.Category: Computer
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Customer reply replied 8 months ago
Why it’s taking so long to answer
Answered in 47 minutes by:
11/17/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 8 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,925
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your download. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 8 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 ?

What browser are you using?

What is the error for the updates?

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Customer reply replied 8 months ago
I just need my money back please,
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 8 months ago

Customer service can help you with fees/agreements etc and you can also go here for a refund.

Have a great day!

http://ww2.justanswer.com/help/how-can-i-request-refund-0

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