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I cannot open my email account, the address is. Outlook. I…

Customer Question
Hello, I cannot open...

Hello, I cannot open my email account, the address is***@******.***

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

Outlook

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

I am not sure what you're asking for, where can I find that?

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

None

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
11/17/2017
Tech Support Specialist: Byron, Computer Support Specialist replied 8 months ago
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,355
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi there and welcome. When was the last time your were able to open your account.

Please let me know.

Thank you.

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Tech Support Specialist: Byron, Computer Support Specialist replied 8 months ago

Hi. Do you still need assistance getting in to your account?

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