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Trying to install ftm2017 windows states something is

Customer Question
Trying to install ftm2017...

Trying to install ftm2017 windows states something is blocked i dont understand what to do next

Technician's Assistant: Just to clarify, what's the make and model of your computer? What version of Windows are you running?

Dell pre 2008not sure of version

Technician's Assistant: What's the model of your Dell?

Not sure where would i find model ?ADM athlon II

Technician's Assistant: When did you purchase your Dell? What troubleshooting have you tried?

About 7-8 years ago havent tried any trouble shooting I dont understand what to try

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
11/17/2017
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 8 months ago
arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,777
Experience: MCSE, RHCE, IBM System X Server Certified
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Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 8 months ago

What Windows version does computer have? (Win 7 / 8 / 10)

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