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I have an Office 365 account I can't access. I am also

Customer Question
I have an Office...

I have an Office 365 account I can't access. I am also registered through another agency, and that keeps coming up. I bought Office 365 in April 2015. Name Michael XXXXX, email***@******.***

Technician's Assistant: Have you contacted anyone about your account?

No

Technician's Assistant: Have you installed any updates recently?

Not of Office 365 that I'm aware of

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just how I can regularly access Office - not via the other account

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
11/17/2017
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,307
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.

Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Tech Support Specialist: UranIT, Network Administrator replied 8 months ago

Please login to https://portal.office.com where you will be able to see your account information.

If unsure of your password, please follow link to reset password: https://passwordreset.microsoftonline.com

Let me know if you have additional questions

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