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Hi, Welcome to JustAnswer support, thank you for utilizing our service.I will be assisting you today.Having trouble with Firefox after the last windows update or firefox update?
What troubleshooting have you tried?
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry but seems an expert is already in the process of assisting you. I will opt out and let the other expert continue
Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
I understand that you have downloaded the Firefox update on your PC and it freezes, hangs after a couple of operations.
In this case, I request you to reset the Firefox to its factory default settings by following the instructions given in the link below if you are able to operate your computer:
You could also try the steps which is posted directly from Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
If it still doesn't fix the issue, we can try restoring the previous version or we can try to uninstall and reinstall the Firefox. I will provide you with the instructions on how to restore or reinstall. Please try the above steps and let me know the results so that we can proceed further.
I hope this information helps. Waiting for your response.