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I'm trying to help get my son's MJ to work call you have…

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I'm trying to help...

I'm trying to help get my son's MJ to work call you have someone call him?

Technician's Assistant: What kind of computer do you have?

Acer

Technician's Assistant: Have you installed any updates recently?

No his is new 1st time I ordered it as a gift

Submitted: 8 months ago.Category: Computer
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Answered in 3 hours by:
11/17/2017
Tech Support Specialist: David L, Systems Engineer replied 8 months ago
David L
David L, Systems Engineer
Category: Computer
Satisfied Customers: 7,838
Experience: Microsoft & Cisco Certified with over 20 years experience
Verified

Hello,

My name is David.

Just a moment please, while I review your question.

Thank you.

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Tech Support Specialist: David L, Systems Engineer replied 8 months ago

When the MagicJack was first plugged into a computer, did the MagicJack software installation start?

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