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Just got a kindle fire hd7 second generation can't register…

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Just got a kindle fire...
Just got a kindle fire hd7 second generation can't register it. Keeps saying Information I entered does not match an amazon account. I started over three or four times, changed my password *****!p please
Submitted: 9 months ago.Category: Computer
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11/17/2017
Tech Support Specialist: Josh, Support Specialist replied 9 months ago
Josh
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 9 months ago

What is the exact error message that you see?

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