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I sign in to my computer at Outlook.com because I lost my…

Customer Question
I sign in to...

I sign in to my computer at Outlook.com because I lost my password.

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Dell Inspiron 560. Windows 10

Technician's Assistant: When did you purchase your Dell? What troubleshooting have you tried?

Purchased 2011.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have a new network router.

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
11/17/2017
Tech Support Specialist: Jason Jones, Computer Expert replied 8 months ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,251
Experience: Over 10 years of professional experience.
Verified

Hello,
I look forward to helping you today.

How may I help you today?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Customer reply replied 8 months ago
No thanks. Is this the only way you can help?
Customer reply replied 8 months ago
This is not what I expected
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