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Help! Google Voice has captured my land line. How do I

Customer Question
Help! Google Voice...

Help! Google Voice has captured my land line. How do I delete my Google Voice account? have tried many ways, and with the help of two 3rd party technical support teams and my carrier, Comcast.

Technician's Assistant: How much experience do you have with this particular Comcast product?

Little. I want to remove it, because it has captured my land-line phone's voice messaging feature.

Technician's Assistant: Have you installed any updates recently?

Not that I am aware.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Can you contact Google Voice's second or third level technical people?

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
11/16/2017
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 8 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,205
Experience: Networks & Security Engineer
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Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 8 months ago

I'm sorry about the issue, please follow the step sbelow :

  1. On your computer, open : https://www.google.com/voice
  2. At the top left, click Menu Settings.
  3. For each linked number, turn off Google voicemail:
    1. On the left, click "Voicemail."
    2. Next to your linked number, uncheck the box next to "Get voicemail via message."
  4. On the left, click "Phone numbers."
  5. Under your Google Voice number, click Delete. Google Voice will look different, but you're in the right place.
  6. Next to your Google Voice number, click Delete.
  7. To confirm, click Proceed. Your Google Voice number will be deleted.

let me know the results

Thank you

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Customer reply replied 8 months ago
Thanks for the response. There are no linked phones under my two Gmail accounts and I do not have a "Google Voice" number. But - I still get the Google Voice messaging service on my land-line. Thoughts?Joe Wharton
Lafayette, CA
Customer reply replied 8 months ago
From what I can tell, this has nothing to do with my system - Google Voice must delete my account at their end.
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 8 months ago

Can you try this please :

  1. Login to your account and At the top left, open Menu Settings.
  2. On the left, click Voicemail.
  3. Switch "Let Google analyze voicemail transcripts" to Off

Thank you

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 8 months ago

Has everything worked out ? do you still need help please?

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