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My calander will not open, hp, 5years ago no trouble

Customer Question
My calander will not...

My calander will not open

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Hp

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

5years ago no trouble shooting tried

Submitted: 8 months ago.Category: Computer
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Answered in 6 minutes by:
11/16/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hello. Thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago

Just to clarify, are you using the calendar with any specific account or program, e.g. Outlook, Gmail, etc?

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Customer reply replied 8 months ago
no
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago

Please disregard the failed remote assistance offer shown by the site; let's get started with a free remote session instead.

Please open up the following link on your computer:

www.fastsupport.com/481873797
Follow the on-screen prompts to open/run the remote file, and click Yes when prompted to allow the remote connection. We will then be connected.

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