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Computer is fine, I only had aol clean for 30 days, but you…

Customer Question
Computer is fine...

Computer is fine , I only had aol clean for 30 days, but you still take 4.99/mo out of my account how do we correct this?

Technician's Assistant: How long have you had this issue with your A.O.L. account?

Couple of months now aol is not on my computer any more,

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

HP

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

All I want is to cancel your service, so you quit charging my bank acct. or I can go to my bank and put a stop on anything aol

Submitted: 9 months ago.Category: Computer
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Answered in 16 minutes by:
11/16/2017
Tech Support Specialist: Josh, Support Specialist replied 9 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,264
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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