Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

A Canon printer rep told me you could give me directions on…

Customer Question
A Canon printer rep...

A Canon printer rep told me you could give me directions on how to do a clean up on comp.

Technician's Assistant: What kind of computer do you have?

Windows 7

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Don't think so

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
11/16/2017
Tech Support Specialist: Josh, Support Specialist replied 8 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,962
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Computer Question
Tech Support Specialist: Josh, Support Specialist replied 8 months ago

Can I connect to your computer and perform the clean up for you?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have a WP-4540 EPSON all-in-one printer. It has been
I have a WP-4540 EPSON all-in-one printer. It has been working great until the past month or so. All the ink cartridges work fine, but even though it shows the black as 1/3 full, it won't print black.… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
I need to reinstall windows 7 home version on my compact
I need to reinstall windows 7 home version on my compact Presario tower computer but do not have an install disc. Microsoft said that the software was pre-installed and I need to contact you to get he… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Canon BJC-250 is connected to a Windows 10 PC, however
Canon BJC-250 is connected to a Windows 10 PC, however apparently there are no drivers available for that printer model. Canon's website states "no driver available" for BJC250. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
hi bernie;windows detected ip ad conflict,another comp has
hi bernie;windows detected ip ad conflict,another comp has same ip ad,my comp has been doing wierd stuff(like sending viagra ads2everyone in my contacts,even2 my12year old daughter)has caused me big t… read more
R.J. Poirier
R.J. Poirier
Information Systems Specialist
Vocational, Technical or Trade Scho
1,347 satisfied customers
Canon MX870 is not printing. I get an error message, but no
Canon MX870 is not printing. I get an error message, but no reason is given what is wrong, or what to do. Help.… read more
Handy--Andy
Handy--Andy
Helpdesk
HND Computer Studies
965 satisfied customers
I HAVE A OFFICEJET PRO 8500 WIRELESS ON THE FRONT OF THE PRINTER
I HAVE A OFFICEJET PRO 8500 WIRELESS ON THE FRONT OF THE PRINTER IT SAYS WIRELESS & ETHERNET I HAD A TECH FROM INSIGHT COMMUNICATION WHERE WE GET OUR ENTERNET SERVICE FROM COME OUT AND INSTALL A NEW R… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
i have a gateway with xp im trying to reformat but the prompt
i have a gateway with xp im trying to reformat but the prompt with the "r" or the "q" are the only two options where is the "d" option… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I just bought a new computer with Windows 7 OS but the down
I just bought a new computer with Windows 7 OS but the down side is that there are no drivers for two of my periferals (a scanner and a plotter)..hence I can no longer use them with my new Windows 7 c… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I purchased a Canon Pixma MP610 a little over a year ago and
I purchased a Canon Pixma MP610 a little over a year ago and it is now giving me an error message. I have spoken to a Canon rep who after going through a few suggestions told me it would have to go to… read more
Nathan
Nathan
Information Technology Manager
Associate Degree
49 satisfied customers
I have a canon pixma iP4200 printer that takes 5 ink cartridges-
I have a canon pixma iP4200 printer that takes 5 ink cartridges- 2 blacks (BK and PGBK), and one each of Y, M and C. They are all original canon cartridges and are fairly new. Whenever I try and print… read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
I was on line with Danh (Canon Technical Support) this afternoon--opened
I was on line with Danh (Canon Technical Support) this afternoon--opened an account and was in the process of answering questions and receiving some instructions about our printer not printing, when t… read more
Danh
Danh
Bachelor\u0027s Degree
949 satisfied customers
Hi I have multifunction printer mf5650 working on windows
Hi I have multifunction printer mf5650 working on windows xp which I have tried to connect to windows 7 without successs. Your driver downloads for this item cover 32 bits but the windows 7 requires 6… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
Our company uses HP products and support. I am in the process
Our company uses HP products and support. I am in the process of determining specs for a new PC. For my FEA (finite element analysis) work, a 64-bit processer has been recommended (it would work best … read more
Cris
Cris
60 satisfied customers
My iP90 printer is giving me the message The waste ink absorber
My iP90 printer is giving me the message: "The waste ink absorber is almost full." How do I access and service that component?… read more
Dustin Albertson
Dustin Albertson
Director of IT
Bachelor's Degree
22 satisfied customers
ESP 7 Printer Can not get my printer to receive data from
ESP 7 Printer Can not get my printer to receive data from my new Hp laptop. with Wiundows 7 INSTALLED. Printer screen is showing gray and doesn't seem to waNT TO DO MUCH WITH INSTRUCTIONS FROM YOUR (K… read more
Jacob Mylan
Jacob Mylan
Owner / Engineer
Associate Degree
134 satisfied customers
My canon pixma iP 3000 does not turn on. At the suggestion
My canon pixma iP 3000 does not turn on. At the suggestion of a help screen, I downloaded REP Cure. I didnt help. The screen said Rep Cure was free. They charged $29.95 How do I get my printer to star… read more
James Carter
James Carter
Master's Degree
534 satisfied customers
i455 Series Desktop Photo Printer SN #FBSU09694 I was having
i455 Series Desktop Photo Printer SN #FBSU09694 I was having problems with laptop and had it fixed. I had deleted some old LaserJet files that I was no longer using just trying to clean up my disk bef… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I just got an ip4500 printer. It has run out of the Canon 5
I just got an ip4500 printer. It has run out of the Canon 5 pgbk ink TWICE now, and I've run out less than 300 pages. When I removed the first empty cartridge, it looked to me like it was still half f… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x