Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I m running woindows 7 on an HP cpomputer and somehow

Customer Question
I m running woindows...

I m running woindows 7 on an HP cpomputer and somehow deleted (or lost) my "Bills favorites". Where do I look for them and restore my favorites? Thanks

Technician's Assistant: Just to clarify, what's the exact model of your HP? And what operating system are you running?

I'm trying to find the HP model. Where do I look for what the OS is?

Technician's Assistant: Have you installed any updates recently?

+

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

The HP is 15g023cl, the operating sytem for all I know is microsoft windows 7, and the home page etc is Yahoo.

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
11/16/2017
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 8 months ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Computer
Satisfied Customers: 980
Experience: Product Developer at Computer Science Corporation
Verified

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Ask Your Own Computer Question
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 8 months ago

Which browser do you use like Google Chrome, Internet Explorer etc

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I had about 1,000-2,000 contacts in my address book and now
I had about 1,000-2,000 contacts in my address book and now I have only 16. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,331 satisfied customers
I have lost my older family photo folders from my hp home
I have lost my older family photo folders from my hp home computer. they were on one drive , I only have my own info as I am a retired policeman and and do not have use for any work info. … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I just had my computer restored I don't know if that's what
I just had my computer restored I don't know if that's what its called but my favorites bar is gone please help I have a hard time getting around I need my computer please help me … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have lost my favorites list. Its a dell 3000 series. Yahoo
I have lost my favorites list JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: its a dell 3000 series JA: What Operating System (OS) are you running on your 30… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
I seem to have lost my favorites bar with all my favorites.
I seem to have lost my favorites bar with all my favorites. Was wondering if I can get them back? Geoff Pryor … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I need to reset my Microsoft password. I need tr o reset my
Not recently but I always install them immediately.. I am not usually on Microsoft but somehow the computer took me there and I do not usually have a password ***** start the computer … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I have an HP desktop which will put itself to sleep while
I have an HP desktop which will put itself to sleep while I'm working on it and it will turn itself on after being shut down. this desktop is not connected to the internet and has no wifi capabilties … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Hi Techo My win 7 HP product Key has gone missing. Its
Hi Techo My win 7 HP product Key has gone missing. It's not in the computer because I had a major crash/stuff up with Win 8 - I (What a crock!) so I reformatted and reloaded seven. It is doing a good … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Hi, I am with sky email. I recently lost all of my archived
Hi, I am with sky email. I recently lost all of my archived emails and cannot seem to be able to retrieve them. This may have been my fault. Is it possible to retrieve them by using restore point? I a… read more
Eric M.
Eric M.
PhD Candidate
Master\u0027s Degree
66 satisfied customers
i lost my toolbars and my favorites star, my bing, weather,
i lost my toolbars and my favorites star, my bing, weather, etc. I try to do things to find out what it does and i wind up losing things and cant put them back. i can retrive the information on what i… read more
Ed
Ed
Repair Shop Owner
Bachelor\u0027s Degree
620 satisfied customers
when i downloaded the new yahoo, i lost my tool bars which
when i downloaded the new yahoo, i lost my tool bars which showed edit, tools, etc. then as I tried to make yahoo my home page, how in the browser at least 7 yahoo pops up. How do I rid this? When I h… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Contents of my inbox in bt yahoo mail disappeared overnight
Contents of my inbox in bt yahoo mail disappeared overnight saturday/sunday . They are not in any other boxes(spam or deleted or recycle bin). Where have they gone. Everything else is fine… read more
Christopher James
Christopher James
Bachelor's Degree
98 satisfied customers
I want to do a clean install of Windows XP . I believe I
I want to do a "clean install of Windows XP". I believe I have to boot up using my CD rom disk. Sofar I have not been able to do this. I attempted a clean install and ended up with a 2nd copy of XP in… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
How do I restore my task bar on my Microsoft Outlook e-mail
How do I restore my task bar on my Microsoft Outlook e-mail where it shows send/receive and delete. I somehow deleted it and I can't restore it. Right now I have the first line of the task bar which s… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
JUST INSTALLED A NEW HARD DRIVE IN MY LAPTOP. SCREEN SAYS OPERATING
JUST INSTALLED A NEW HARD DRIVE IN MY LAPTOP. SCREEN SAYS OPERATING SYSTEM NOT FOUND NOW WHAT?… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
My hard drive crashed about 4 months ago. I had it replaced
My hard drive crashed about 4 months ago. I had it replaced but lost Windows Word, etc. I have 2 cd's loaned to me by a friend: HP Restore Plus! and Operating System CD. It is ok to install them. If s… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
My copy of RecoveryWiz Application seems to have indigestion.
My copy of RecoveryWiz Application seems to have indigestion. Got another copy I could download?… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My wife has a new notebook. When she does M/S Outlook Express
My wife has a new notebook. When she does M/S Outlook Express and does a "Create Message", she gets asked "Do you want to save any changes to your email". If she answers "yes", it sends the message in… read more
Techie_Ben
Techie_Ben
Software Engineer
Master\u0027s Degree
1,444 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x