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HiSorry for the delay, we are busy and I've just got to your question.How long has this been happening?ThanksKris
Would you be able to give me the full make and model please?
Yes, all can be upgraded.
Can you tell me what you mean by internal ports, is this the ones on the back or the front?
We are not HP support and I did not say we were HP support.
We can help.
Do you wish to continue?
Yes, I will flag this for a full refund.