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Josh, Support Specialist
Category: Computer
Satisfied Customers: 23105
Experience:  5 years as Network Admin, 10+ years of IT support
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I have lost all of my bookmarks when I allowed Firefox to

Customer Question

I have lost all of my bookmarks when I allowed Firefox to reset things so it would be faster. How do I get all of my bookmarks back?
JA: What kind of computer do you have?
Customer: Dell; running Windows 7.
JA: Have you installed any updates recently?
Customer: Everything was fine before I let Firefox do its thing and that was a couple of hours ago.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: Computer
Expert:  Josh replied 1 year ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 year ago.

Open Firefox

Press ALT on your keyboard

Select View then Toolbars then Menu bar

Now, click on Bookmarks at the top

Do you see them now?

Expert:  Josh replied 1 year ago.


I just wanted to take a moment to check back with you to see if you need more assistance. If you are all set, I would appreciate it if you could take a moment to rate my service with 5 stars, at the top of the page. If you need further assistance, just let me know using the reply box provided so we can work together to solve the issue.

Thank you!

Customer: replied 1 year ago.
I found them.
Expert:  Josh replied 1 year ago.

Awesome! I hope that you were able to follow my steps to find the bookmarks.