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I can't remember my password. I think my husband did it

Customer Question
I can't remember my...

I can't remember my password.

Technician's Assistant: When did you last reset your username and password?

I think my husband did it around 10-10-17 when we switched from att to comcast. (have since switched back).

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

HP Pavilion

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

2004? wifi8025328017 a6667c PC

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I haven't looked at my email for about a year. I don't know if I'm now gmail, Yahoo, or what.I'm Att.net....where do I go from here?I answer my user questions....maybe I'm spelling Austen Healey Sprite wrong! Why don't they ask my 'alternate questions'?I just want to get in!

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
11/16/2017
Tech Support Specialist: Josh, Support Specialist replied 8 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,929
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 8 months ago

What is the email address that you need help with?

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