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I 've been trying to use Skype for two weeks now. I have…

Customer Question
I 've been trying...

I 've been trying to use Skype for two weeks now. I have cousins in Texas and Viet Nam and we want to communicate once a week My cousin in Texs is trying to help me, but we're both stumped. HELP

Technician's Assistant: What kind of computer do you have?

I have an HP with Windows 10

Technician's Assistant: Have you installed any updates recently?

Yes. I had no choice but to up date AOL.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Yesterday, I downloaded a Skype app and that hasn't hepled

Submitted: 8 months ago.Category: Computer
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11/15/2017
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 8 months ago
Harold Hanna
Harold Hanna, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 337
Experience: Sr System Administrator at General Dynamics
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Hello how are you today? What is the exact error you are having?

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