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I can't get it to except my password. I just started to do…

Customer Question
I can't get it...

I can't get it to except my password.

Technician's Assistant: When did you last reset your username and password?

I just started to do my setup because I have not had Yahoo before.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Lenovo B50 slim 11 inch design AMD A6

Technician's Assistant: When did you purchase your lenovo? What troubleshooting have you tried?

I HAVE NOT HAD TROUBLE WITH MY COMPUTER.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I CAN GET IT TO EXCEPT MY PASSWORD ***** S*****@yahoo.com

Submitted: 8 months ago.Category: Computer
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Answered in 2 minutes by:
11/15/2017
Tech Support Specialist: Josh, Support Specialist replied 8 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,964
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 8 months ago

What is the email address that you need help with?

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