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Just downloaded new version of FF. I have no video. It works…

Customer Question
Just downloaded new version...

Just downloaded new version of FF. I have no video. It works in MS explorer. I don't like the new favorites guess what. I did final got that

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Win 10

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

I don't know what or how to check your new version, It was working with the older one.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I had to put the FF internet logo in the task bar, a new to me system

Submitted: 9 months ago.Category: Computer
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Answered in 5 minutes by:
11/15/2017
Tech Support Specialist: Sudipto, Hardware Engineer replied 9 months ago
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 6,153
Experience: Certificate Course In Computer Maintenance
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Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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