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I have (2) contact of the same person. Both show different…

Customer Question
I have (2) contact...

I have (2) contact of the same person. Both show different profiles. How can do I convert this contact back to (1) profile

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Sorry, I do not know what you mean

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

I purchased this Laptop in 2016, I tried Google

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I am only frustrated with these (2) profile for the (1) contact person

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
11/15/2017
Tech Support Specialist: GeekGal, Computer Support Specialist replied 8 months ago
GeekGal
GeekGal, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,797
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software
Verified

Hi there! My name is*****'m sorry that you're having this trouble. It would be my pleasure to assist you. Can you tell me please, what app you're using that has the multiple contacts for the same person?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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