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I took off fire fox by mistake, it was my browser. All I…

Customer Question
I took off fire...

I took off fire fox by mistake, it was my browser

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

All I know its a hp labtop

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

Not much, don't know much about it

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
11/15/2017
Tech Support Specialist: John, Computer Support Specialist replied 8 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,924
Experience: MCP, RHCE
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today.

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Tech Support Specialist: John, Computer Support Specialist replied 8 months ago

If you have uninstalled Firefox accidentally you can download and install the latest version using this link : - https://www.mozilla.org/en-US/firefox/new/

If you cannot access Firefox after installing it again please do let me know.Use the reply box just below type the reply in it and click on send.

If you do not have any further questions please rate me using the rating options (stars) on the top of this page, select the rating and click on submit. If you need any help in the future please use this link to ask for me http://www.justanswer.com/computer/expert-john/

Sincerely,

John

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Customer reply replied 8 months ago
hello I took fire fox off by mistake, it was my main browser how do I get it back, without loseing everything
Tech Support Specialist: John, Computer Support Specialist replied 8 months ago

I believe you didn't see my above instructions to re-install Firefox.I will resend it.

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Customer reply replied 8 months ago
no just tell me how
Tech Support Specialist: John, Computer Support Specialist replied 8 months ago

If you have uninstalled Firefox accidentally you can download and install the latest version using this link : - https://www.mozilla.org/en-US/firefox/new/

If you cannot access Firefox after installing it again please do let me know.

Let me know the result.

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Tech Support Specialist: John, Computer Support Specialist replied 8 months ago

Did download and install Firefox using the link i gave above also were you able to get Firefox back on your computer ?

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Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi

Do you still need help here?

Thanks

Kris

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