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I switched from ATT to Xfinity and have been having trouble…

Customer Question
I switched from ATT...

I switched from ATT to Xfinity and have been having trouble with ATT since. Now when I try to access my email, I get yahoo asking for a password, and then I gesorry, and an error message #652314

Technician's Assistant: How long have you had this issue with your Yahoo account?

Several days

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Tell me what that means - I have a Mac, as you can see, I'm not tech savvy, so where do I find what you want?

Technician's Assistant: When did you purchase your Apple? What troubleshooting have you tried?

It's at least three yrs old, every site that I thought could help

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

You tell me what I should tell him

Submitted: 9 months ago.Category: Computer
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Answered in 1 minute by:
11/15/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 9 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,005
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
Do you have access to the internet apart from yahoo email login?

How long has this been an issue?
What troubleshooting have you tried?

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