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I keep having this

Customer Question
I keep having this...

I keep having this c:\programfiles(x86)\amazonassistiant\aa.hta I had a visitor who said they need to check their email and this keep popping up

Technician's Assistant: Just to clarify, what email service provider are you using?

Gmail

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I cant key anything because this keep coming up the person name is ***** ***** help

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
11/15/2017
Tech Support Specialist: Josh, Support Specialist replied 8 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,928
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 8 months ago

Can I connect to your computer to fix the issue?

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