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I bought and installed office home and student 2016. I want…

Customer Question
Hi Andy...I bought and...

Hi Andy...I bought and installed office home and student 2016. I want to start a word doc....and son of a gun, or worse language, cannot find where the SOB is on my computer. I really am not an idiot....can you help before I go crazy?

Technician's Assistant: Just to clarify, what's the make and model of your computer? And what version of Word are you using?

It

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

It's a HP. I don't know the other things you're asking. I bought the card with the key for office 365 at Best Buy for 150 bucks

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

Pearl, that is not relevant. I should be able to find something that I've downloaded.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No...just tell me why I don't have an Icon or something like every other Office that I've had....

Submitted: 8 months ago.Category: Computer
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11/15/2017
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,284
Experience: Network and System Administrator, IT Consultant
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