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No audio. Dell Optiplex 755. Installed all drivers today…

Customer Question
Dell Optiplex 755 Technician's...

Dell Optiplex 755

Technician's Assistant: Have you installed any updates recently?

Installed all drivers today.

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
11/14/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 8 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,964
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

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Customer reply replied 8 months ago
No, I just sent an email.
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 8 months ago

Where did you send the e-mail to?

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Tech Support Specialist: liam-cssm,
 replied 8 months ago
liam-cssm
Category: Computer
Satisfied Customers: 0
Verified
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. (http://www.justanswer.com/computer/asyzb-no-audio-dell-optiplex-755-installed-drivers-today.html). Thank you, ***** ***** Customer Support
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Tech Support Specialist: Josh, Support Specialist replied 8 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,953
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi,

Can I connect to your computer to fix the issue?

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Tech Support Specialist: michaelj-cssm,
 replied 8 months ago
michaelj-cssm
Category: Computer
Satisfied Customers: 0
Verified
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. (http://www.justanswer.com/computer/asyzb-no-audio-dell-optiplex-755-installed-drivers-today.html). Thank you, ***** ***** Customer Support
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Tech Support Specialist: Josh, Support Specialist replied 8 months ago

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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