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My icon dot is never on and folks do not see me as being…

Customer Question
Hi My icon green...

Hi My icon green dot is never on and folks do not see me as being online.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Windows10 HP

Technician's Assistant: When did you purchase your HP? What troubleshooting have you tried?

1 year ago Not sure where to start trouble shooting

Submitted: 9 months ago.Category: Computer
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Answered in 5 minutes by:
11/14/2017
Tech Support Specialist: Sudipto, Hardware Engineer replied 9 months ago
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 6,157
Experience: Certificate Course In Computer Maintenance
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

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Tech Support Specialist: Sudipto, Hardware Engineer replied 9 months ago

Which program/messenger you are using?

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Customer reply replied 9 months ago
SKYPE
Tech Support Specialist: Sudipto, Hardware Engineer replied 9 months ago

Can you call your friends?

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