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Cannot correct directly with Outlook. Have to go to Hotmail…

Customer Question
Cannot correct directly with...

Cannot correct directly with Outlook. Have to go to Hotmail to get there

Technician's Assistant: How long has this been an issue?

Several weeks. It's a small nuisance until I try to open an attachment. Then system switches back to Outlook , and no attachment.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Dell, Windows 10

Technician's Assistant: When did you purchase your Dell? What troubleshooting have you tried?

About five years ago. Haven't tried any troubleshooting. This has happened before, and you guys fixed it.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, thanks.

Submitted: 9 months ago.Category: Computer
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Answered in 1 minute by:
11/14/2017
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 9 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 1,100
Experience: Server, networking, desktop questions welcome.
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 9 months ago

Are you talking about the Outlook app or the online web login?

http://www.outlook.com

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