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I have purchased the microsoft solitaire collection, but it…

Customer Question
I have purchased the...

I have purchased the microsoft solitaire collection, but it is hard to access it. In the past I had an icon that took me to this feature. Is there an icon that I can use to simplify the access?

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

It is DELL WITH WINDOWS 10

Technician's Assistant: Have you installed any updates recently?

Yes, ther seemed to be a problem with the computer& I had aol update plus I added McAFFEE. THE COMPUTERIS A FEW MONTHS OLD & PRIOR TO THE LAST COUPLE OF DAYS, I COULD GO TO WINDOWS & ACCESS EASILY, BUT AM NOT ABLE TO DO THAT SINCE THE PROBLEM DEVELOPED

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

NOT THAT I CAN THINK OF

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
11/14/2017
Tech Support Specialist: Chris L., Support Specialist replied 8 months ago
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,765
Experience: Certified Computer expert with over 10 years experience.
Verified

Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you. Are you unable to find it on your list of installed programs?

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Tech Support Specialist: Chris L., Support Specialist replied 8 months ago

When you click the start button do you see it on the right in your list of apps?

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