Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
Why is my laptop not responding and letting me sign in.
Why is my laptop not responding and letting me sign in … read more
Harry
Harry
175 satisfied customers
I have a new Flex 5 and I am trying to understand on to
I have a new Flex 5 and I am trying to understand on to connect 2 monitors … read more
arsufi2002
arsufi2002
Bachelor's Degree
1,297 satisfied customers
I got on Lenovo Vantage website today and clicked on two
I got on Lenovo Vantage website today and clicked on two updates. Now when I get onto my computer, the Fingerprint icon is missing from the Hello page. … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I've has an iPad missing for almost two years since April of
I've has an iPad missing for almost two years since April of 2016. I just found it but the activation is locked. I can't remeber the email and password ***** set it up on since it's been so long.. I h… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I need a password manager but am finding it difficult to
HI, I need a password ***** but am finding it difficult to decide which one to go with. Short list: Lastpass, Dashlane or Roboform. … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Carbon X! 5th gen ...Does not recognize my fingerprint. I
Carbon X! 5th gen ...Does not recognize my fingerprint. I have forgotten my pin number … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,018 satisfied customers
I have an iPhone 7 and I just tried my password to open my
I have an iPhone 7 and I just tried my password ***** open my phone up. The password ***** not work. I have fingerprint login activated and can get in that way. I tried to reset in in setup, but I thi… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Brand new lenova lap top --- set up password, etc. now it
Brand new lenova lap top --- set up password, etc. now it won't let me log into the computer (worked fine for a couple of days) now keeps asking for my Microsoft password ***** also doesn't work … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,891 satisfied customers
I purchased a Lenova Flex 4 Laptop at Costco July 11, 2016
Hello, I purchased a Lenova Flex 4 Laptop at Costco July 11, 2016 and today, I had the computer on, opened Outlook and moved away from the computer. When I came back it was in sleep mode and when I to… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
WHEN WE PURCHASED A LENOVO LAP TOP JUST 4 MONTHS BACK MY FATHER
WHEN WE PURCHASED A LENOVO LAP TOP JUST 4 MONTHS BACK MY FATHER HAD SIGNED ON IT FIRST BUT HE NEVER USED IT. NOW HE FORGOT THE PASSWORD ***** SIGNED IT WITH AND WE CANNOT GET THE LAP TOP TO WORK WITHO… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,168 satisfied customers
B575 How do I reset password (forgotten), refigure fingerprint
B575 How do I reset password (forgotten), refigure fingerprint scan..., but the facial recognition still works fine?… read more
Jason Jones
Jason Jones
AAS Information Technology
11,440 satisfied customers
Im having problems using the fingerprint recognition on my
I'm having problems using the fingerprint recognition on my Portege z830. This is not unique to the laptop, I always have problems with fingerprint devices. My fingerprints are apparently not pronounc… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
110 satisfied customers
I have windows xp professional on a laptop. Its a Sony Vaio
I have windows xp professional on a laptop. It's a Sony Vaio with a fingerprint reader to use when logging on. I never set up any windows passwords as I always used the fingerprint reader to log on. N… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
66 satisfied customers
Hi, I have an LG P1 Pro Express Dual laptop and today when
Hi, I have an LG P1 Pro Express Dual laptop and today when I switched it on it required me to use the fingerprint reader to log on. I have never enabled or used the fingerprint reader before and now I… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,870 satisfied customers
MY SATELITE M 100 HAS SUDDENLY GONE INTO BLANK PAGE WITH JUST
MY SATELITE M 100 HAS SUDDENLY GONE INTO BLANK PAGE WITH JUST A PASSWORD XXXXX BOX, JUST TO OPEN UP THE COMPUTER, I DID HAVE MY FINGERPRINT LOGGED ON BUT MY HUSBAND HAS BEEN MESSING WITH IT AND NOW I … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,870 satisfied customers
I have a lenova 61. I never used a password on fingerprint.
I have a lenova 61. I never used a password XXXXX fingerprint. Now, after several years, my screen has the keypad on it and a note for logon with fingerprint. I can't get out of this screen. I am stuc… read more
s4sys
s4sys
B.Tech in Computer Science Engineer
519 satisfied customers
How do I remove the cmos battery in my 8920G Somehow the bios
How do I remove the cmos battery in my 8920G? Somehow the bios was corrupted on a win 7 upgrade and I can't get past the login page as I only used the fingerprint reader which was also corrupted so it… read more
bill
bill
ctc
Associate Degree
309 satisfied customers
I have an HP Pavilion 6500t with Verisoft Access Manager. I
I have an HP Pavilion 6500t with Verisoft Access Manager. I had registered my fingerprints and assigned a password XXXXX I stupidly cleared my Identity and now I can't get on my computer.After startin… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x