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I cannot get my jigsaw puzzle to work. I had 60,000 points…

Customer Question
I cannot get my...

I cannot get my jigsaw puzzle to work. I had 60,000 points and then I had 2000 points I have filled the forms requested with no response. Help.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Windows 10

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

2015 I have done what Microsoft recommened - change the update on my computer

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No - I would get in trouble. L have been hacked. I have no e-mail address.

Submitted: 8 months ago.Category: Computer
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Answered in 18 minutes by:
11/14/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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