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Call me on XXXXXXXXX as I wish to speak with someone. Been…

Customer Question
Please call me on...

Please call me on XXXXXXXXX as I wish to speak with someone. Been trying to do this for last half hour. Thank you

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Apple lap top but an Optus modem

Technician's Assistant: When did you purchase your Apple? What troubleshooting have you tried?

Need to speak about possible security breach

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No. but would prefer to speak on phone...old school

Submitted: 8 months ago.Category: Computer
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Answered in 1 hour by:
11/14/2017
Tech Support Specialist: Richard, Computer Specialist replied 8 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,166
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

If you wish for me to call you, please request it via the call request on this web page and I can then call you else we can continue here.

Please let me know

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Customer reply replied 8 months ago
I did request a phone call and cannot find any icon re:call request on web page
Tech Support Specialist: Richard, Computer Specialist replied 8 months ago

You can see it on the remote service request here

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Customer reply replied 8 months ago
no thank you
Tech Support Specialist: Richard, Computer Specialist replied 8 months ago

No thank you to what sorry?

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Customer reply replied 8 months ago
Secure remote assistance. Just want to talk
Tech Support Specialist: Richard, Computer Specialist replied 8 months ago

You need to accept the offer please

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Customer reply replied 8 months ago
Thank you Richard. I will not proceed with my problem. Will take to an Optus shop and discuss the whole issue with them.
Regards
Tech Support Specialist: Richard, Computer Specialist replied 8 months ago

So now you do not want a phone call?

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