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Sound has gone on my machine. Tried various suggestions via…

Customer Question
Sound has gone on...

Sound has gone on my machine. Tried various suggestions via Troubleshooting. None worked. Registered for Care Pack No.###-##-####

Technician's Assistant: What's the make/model number of your printer? How old is it?

Sorry I see this is Printers. Will move to Laptop. Thank you

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Sound has gone on my machine. Tried various suggestions via Troubleshooting. None worked. Registered for Care Pack No.###-##-####

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Started sometime this morning. Did not notice anything special - just all sound was gone.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

John, this is not a printer problem. I moved to the Laptop tab but maybe it makes no difference in terms of who addresses the query?

Submitted: 9 months ago.Category: Computer
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Answered in 2 minutes by:
11/14/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 9 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,168
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please reply at the box below. Thank you,

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 9 months ago

What's the make / model of the problematic computer?

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 9 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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